Membership Advisor – Uppingham Careers

Membership Advisor

This job has now closed

Job details

Contract hours: Part time, 16 hours per week
Basis: Permanent
Salary: £9,235.20 per annum
Location: Uppingham
Closing date: 1 September 2023, 9:00 am


If you are passionate about delivering exceptional customer service, Uppingham School Sports Centre presents an exciting opportunity for a part-time Membership Advisor to provide all visitors to the Centre with a friendly and positive experience.

The Sports Centre is a dual use facility for both Uppingham School and the local community. The School is eager to develop wider access to the Centre and to encourage participation by the local community. Critical to the success of the Centre is a commercially targeted and client focused team and as the Membership Advisor, you will play an active role in driving membership growth of the Sports Centre to interested groups to achieve membership targets.

The role will also involve managing the reception areas, including directing members and visitors to their destination, responding to enquiries in an efficient and effective manner, carrying out administrative duties and managing the membership databases, ensuring accurate and up-to-date information.

Candidates will need to have knowledge and experience of working within a customer focused setting gained within a leisure or sales environment. You will need to be highly organised with excellent communication skills, comfortable dealing with people at all levels.

This position is part time, working 16 hours per week:

  • Monday and Wednesday – 4pm to 8pm
  • Thursday and Friday – 10am to 2pm

In return, Uppingham offers a community that values people. We are warm, compassionate, and mutually supportive. This is reflected in our working environment and the benefits we are able to offer, including:

  • Free membership of dual-use Sports Centre (£25 annual joining fee)
  • Free staff lunches in term-time
  • Retail, gym, supermarket, cinema and restaurant discounts
  • Cycle to work scheme
  • Employee Assistance Programme which provides a range of support including counselling and legal advice
  • Occupational Health Services to support staff who have health/medical issues.
  • Free annual flu jabs
  • Recognised as a “Disability Confident” employer
  • Recognised as a “Mindful” employer
  • Working towards Investors in Diversity

Uppingham School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

All positions at the School are exempt from the Rehabilitation of Offenders Act 1974, therefore ALL convictions, cautions, reprimands and final warnings (including those which would normally be considered ‘spent’ under the Act) MUST be declared, subject to the DBS filtering rules. All information given will be treated as confidential and each case will be taken on its merits. Failure to disclose this information may result in the withdrawal of an offer of employment or immediate termination of employment.

Uppingham School is an equal opportunities employer.

Working at Uppingham

Uppingham is a vibrant, stimulating, energetic and forward-looking school. Our community is made up of talented people offering a diverse range of experiences. We welcome applications from candidates who are both experienced and new to working within the independent education sector.